SkyMiles

SkyMiles is Delta Air Lines’ digital loyalty program, serving over 100 million members worldwide. I contributed end-to-end, rethinking the status tracker, introducing gamified promotional moments, and evolving account-activity experiences to create a cohesive, omnichannel loyalty ecosystem.

This is a high-level overview of the work that's intentionally kept concise. I’m happy to share more details in a real conversation.

Other Works